Shipping policy
Shipping Policy
Last updated: February 27, 2026
Thank you for purchasing from ChrisLang.co.
Most products offered on this site are digital and delivered electronically. If physical products are offered, the following policy applies.
Digital Product Delivery
Digital products are delivered immediately after purchase via:
• On-screen download
• Email confirmation with access link
• Account login (if applicable)
If you do not receive access within 15 minutes of purchase, contact info@movefwd.co and we will resolve the issue promptly.
Physical Product Shipping (If Applicable)
If physical products are offered:
Processing Time
• Orders are processed within 2–5 business days unless otherwise stated.
• Processing times may vary during launches, promotions, or holidays.
Shipping Time
• Standard domestic shipping typically takes 3–7 business days after processing.
• International shipping times vary based on destination.
Delivery timeframes are estimates, not guarantees.
Shipping Rates
Shipping rates are calculated at checkout based on carrier rates, package weight, and destination.
Any customs duties, taxes, or import fees for international orders are the responsibility of the customer.
Order Tracking
If tracking is available, you will receive a tracking number once your order ships.
Lost, Delayed, or Stolen Packages
Once an order has been handed off to the carrier, we are not responsible for delays caused by the shipping provider.
If your package is marked delivered but not received, contact the carrier directly first. If you need assistance, email info@movefwd.co and we will review the situation.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for packages shipped to incorrectly entered addresses.
Policy Updates
We reserve the right to update this Shipping Policy at any time. Updates will be reflected on this page with a revised “Last updated” date.